Return Policy

At RH ENTERPRISES, we ensure the highest quality of our products. However, we offer returns or refunds only in the case of manufacturing defects.

Eligibility for Return & Refund

Returns/refunds are applicable only for manufacturing defects.
A parcel opening video is mandatory as proof of the defect.
The claim must be raised within 3 Days of delivery.
Exchanges are only available for size or color replacements of the same product.
If the requested size or color is unavailable, a refund will be issued as per the refund policy.
Within 3 business days you need to send old product & we deliver the new product within 7 to 14 business days.

How to Initiate a Return?

Email us at [support@mafler.com] with your order details and reason for return.
Our team will provide you with a return shipping address and further instructions.
Ship the product back using a reliable courier service (return shipping costs are the customer’s responsibility).
After approval from our end for the return of the product you need to send back the product within 5-7 business days on the address provided by us with you on mail.

Process for Return & Refund

Email us at [support@mafler.com] with the parcel opening video and order details.
Our team will verify the defect and confirm the return/refund.

Refund Timeline : Once we receive and inspect the returned item, we will process your refund and it will be credited to original payment method within 7-10 business days.

Non-Returnable Items
Products without a valid parcel opening video.
Products damaged due to customer mishandling.
Used or washed items.